A Brand of Poomex

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Refund Policy

When will be Refund initiated ?

  • For “Cancelled Orders” – Within 24 working hours of cancellation.
  • For “Returned Orders” – Within 72 working hours of receipt of goods.

What will be the time taken to get the Refund amount credited to your account ?

Though we initiate refund processing as above, time taken to get credited to your account will vary from 3-21 working days.

What amount will I be refunded ?

Cancelled order amount would be refunded, after deducting for taxes and other incidental charges incurred to handle the cancellations, returns and third party expenses (like Bank charges, Payment gateway charges…).

How will be your amount refunded ?

Refund will be initiated through same channel (i.e, either thru PhonePe or Paytm) as you pay. No other mode will be entertained.



    Wrong SizeDefective ItemOther (Please specify):


    • Items must be unworn, unwashed, and in original condition with tags attached.

    • Exchanges are subject to availability.

    • For any questions, please contact our customer service at hello@pubu.in or call +91 99444 32385

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